Over-qualified for the Job You Want?

02/19/05 | by Clarise | Categories: Techniques

Have you been turned down for a job because you were over-qualified?
The article "Over-qualified? Don't be a Dummy!" is an article worth reading.

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Damned Psycho Customers

02/15/05 | by Clarise | Categories: On the web, Business Perspective

Michael Pollock's blog: "Damned Psycho Customers" provides good insights. Having been in technical customer support in one point of my career, I lament the slow death of good support over the years. I admit, I have been one of those who have been in the verge of being the "Psycho Customer". It is sometimes a test of patience to talk to a customer representative. I have had trouble tickets that kept on being closed, even if they have not been resolved because the offshore customer support representatives were being evaluated by the number of cases they close. I agree with the study in the article that "on average, twice as many people are told about a bad experience than they are about a good experience." People need to vent :lalala:

An old issue of the CIO Magazine had an article on How to Build Customer Loyalty in an Internet World. Loyalty metrics were mentioned for CIOs to consider: (1) Tracking repeat customers instead of just asking customers to fill up Survey Forms and (2)Loyalty Acid Test, "which asks customers whether a company is worthy of their loyalty".

 

Valentine's Day

02/13/05 | by Clarise | Categories: General Thoughts

Whether one is alone or with loved ones, I thought I'd share a quote I learned way back in High School :)


Happy Valentine's Day to all!

"Love watcheth and sleeping slumber not
When weary it is not tired
When frightened it is not disturbed
When straightened it is not constrained
But like a vivid flame and a burning torch
it mounteth ever upwards
and securely passeth through all
Whosoever loveth knoweth the cry of this voice"

Thomas Kempis, The Imitation of Christ

 

Well Spent Saturday

02/05/05 | by Clarise | Categories: In real life

The past few days have been stressful. I find solace in remembering my family and love ones who bring joy to my life. Hence, today, I immersed myself in something non-career oriented. I spent most of the day creating our family online album. My family does not live near each other - we live in different parts of the world - so we collaborate a lot using the web.

My nephew, Raph is my tester and co-administrator. He has been helping me with the site. I found him online and sent him an instant message. Therefore, I got him involved with my Saturday project - from the other side of the world. :P

I used Coppermine. I set up the different categories and albums under each category. I uploaded the digital pictures and scanned non-digital photos. Some pictures made me say: "Wow, I was so chubby when I was a small girl". Pictures of my nieces and nephews made me smile and say we have good genes. &#59;D Happy memories filled my mind but at the same time made me miss my family.

I was not productive in terms of career today but it is a Saturday well spent.

 

FAQ: ORACLE_HOME Selector in 10g

02/03/05 | by Clarise | Categories: Databases

This blog is for those who are used to prior versions of Oracle on Windows and are just starting to use Oracle 10g in the Microsoft Windows platform. Yes, it is also for those who want to learn something new or those new to Oracle. &#59;D Why? Well, it answers one question I have frequently encountered: "Where is the 'Home Selector' Utility?"

The "Home Selector Utility" is a handy utility that enables one to easily change from one ORACLE_HOME to another. As Oracle users know, you cannot install some Oracle products in the same ORACLE_HOME.

In 10g, it has been moved to the Oracle Universal Installer (OUI). After you start the OUI, click on "Installed Products". Click on the "Environment" tab and there it is... Wondering why it is there? Sorry, that’s one FAQ, I don’t know the answer to. :roll:

 

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This blog contains thoughts that range from non-technical to technical. Its name is derived from "Yakity Blah Blah" a column I once had that discussed a cornucopia of ideas. Who am I? I'm Clarise Z. Doval Santos, providing Project Management and Technical Leadership for data management and analytic, data science, IoT and sensor analytics ecosystems 37.652951177164 -122.490877706959

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