Categories: "General Thoughts"

Solitude by the Ocean

03/13/05 | by Clarise | Categories: In real life

Bogged down by a sinus headache & a head cold, I decided to walk to the beach. I sat down to bask in the beauty of my surroundings. I blog on my Palm as I watch the waves rush towards me. Once in awhile, I wonder if I have to find another rock to sit on.

It turned out to be a beautiful day. Since this beach access is normally only visited by residents in my neighborhood, it is quiet here. There are only a handful of people around me and I picked a big rock farthest from the people around me. Towards the north, a group of hand gliders (Sorry, I was not able to get a picture with my phone :oops:) pass me by.

I listen to rhythm of the waves...
calls of the seagulls...
chirping of the birds...
I find peace, solitude and quiet, away from the rat race of my life.

Sitting here, I think of Desiderata by Max Ehrmann

"Go placidly amid the noise and haste,
and remember what peace there may be in silence.
As far as possible without surrender
be on good terms with all persons.
Speak your truth quietly and clearly;
and listen to others,
even the dull and the ignorant;
they too have their story.

Avoid loud and aggressive persons,
they are vexations to the spirit.
If you compare yourself with others,
you may become vain and bitter;
for always there will be greater and lesser persons than yourself.
Enjoy your achievements as well as your plans.

Keep interested in your own career, however humble;
it is a real possession in the changing fortunes of time.
Exercise caution in your business affairs;
for the world is full of trickery.
But let this not blind you to what virtue there is;
many persons strive for high ideals;
and everywhere life is full of heroism.

Be yourself.
Especially, do not feign affection.
Neither be cynical about love;
for in the face of all aridity and disenchantment
it is as perennial as the grass.

Take kindly the counsel of the years,
gracefully surrendering the things of youth.
Nurture strength of spirit to shield you in sudden misfortune.
But do not distress yourself with dark imaginings.
Many fears are born of fatigue and loneliness.
Beyond a wholesome discipline,
be gentle with yourself.

You are a child of the universe,
no less than the trees and the stars;
you have a right to be here.
And whether or not it is clear to you,
no doubt the universe is unfolding as it should.

Therefore be at peace with God,
whatever you conceive Him to be,
and whatever your labors and aspirations,
in the noisy confusion of life keep peace with your soul.

With all its sham, drudgery, and broken dreams,
it is still a beautiful world.
Be cheerful.
Strive to be happy."

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sniffles, cough, cough, sniffles...

03/08/05 | by Clarise | Categories: In real life

I have not blogged for sometime. I have been down with this nasty cold and cough so I've hacking away and blowing my nose. I have been going through boxes of tissues. With my head cold, it feels like only half of my brain functions and the rest of it is filled with all the yucky stuff. So, I could not think of anything to blog about but this "nasty" that my body soldiers have surrendered XX( the fort to .... it just won't go away.

So, what is this virus going around? It starts with a nasty sore throat and then escalates to nasal congestion then cough. My niece, Aletheia, in Australia says that she and her siblings are down with the cold, too. My sister in San Diego and my brother-in-law are just recovering from it too... Last night, since I was up hacking all night, I could hear my next-door neighbor, too, joining the chorus ... You are welcome to join the chorus of sniffles and cough but it is no fun at all. If you get a bad cold and cough, join the orchestra of sniffles, cough, cough, sniffles... Misery loves company ..... &#59;D


Damned Psycho Customers

02/15/05 | by Clarise | Categories: On the web, Business Perspective

Michael Pollock's blog: "Damned Psycho Customers" provides good insights. Having been in technical customer support in one point of my career, I lament the slow death of good support over the years. I admit, I have been one of those who have been in the verge of being the "Psycho Customer". It is sometimes a test of patience to talk to a customer representative. I have had trouble tickets that kept on being closed, even if they have not been resolved because the offshore customer support representatives were being evaluated by the number of cases they close. I agree with the study in the article that "on average, twice as many people are told about a bad experience than they are about a good experience." People need to vent :lalala:

An old issue of the CIO Magazine had an article on How to Build Customer Loyalty in an Internet World. Loyalty metrics were mentioned for CIOs to consider: (1) Tracking repeat customers instead of just asking customers to fill up Survey Forms and (2)Loyalty Acid Test, "which asks customers whether a company is worthy of their loyalty".


Valentine's Day

02/13/05 | by Clarise | Categories: General Thoughts

Whether one is alone or with loved ones, I thought I'd share a quote I learned way back in High School :)

Happy Valentine's Day to all!

"Love watcheth and sleeping slumber not
When weary it is not tired
When frightened it is not disturbed
When straightened it is not constrained
But like a vivid flame and a burning torch
it mounteth ever upwards
and securely passeth through all
Whosoever loveth knoweth the cry of this voice"

Thomas Kempis, The Imitation of Christ


Well Spent Saturday

02/05/05 | by Clarise | Categories: In real life

The past few days have been stressful. I find solace in remembering my family and love ones who bring joy to my life. Hence, today, I immersed myself in something non-career oriented. I spent most of the day creating our family online album. My family does not live near each other - we live in different parts of the world - so we collaborate a lot using the web.

My nephew, Raph is my tester and co-administrator. He has been helping me with the site. I found him online and sent him an instant message. Therefore, I got him involved with my Saturday project - from the other side of the world. :P

I used Coppermine. I set up the different categories and albums under each category. I uploaded the digital pictures and scanned non-digital photos. Some pictures made me say: "Wow, I was so chubby when I was a small girl". Pictures of my nieces and nephews made me smile and say we have good genes. &#59;D Happy memories filled my mind but at the same time made me miss my family.

I was not productive in terms of career today but it is a Saturday well spent.


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This blog contains thoughts that range from non-technical to technical. Its name is derived from "Yakity Blah Blah" a column I once had that discussed a cornucopia of ideas. Who am I? I'm Clarise Z. Doval Santos, providing Project Management and Technical Leadership for data management and analytic, data science, IoT and sensor analytics ecosystems 37.652951177164 -122.490877706959


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