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In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Don Mason
Don Mason

I have a 2420 and my line 2 takes incomming and outgoing calls, but my line 1 only lets me call out. I have had this phone for several years with no problem. I have the phone set no to log any calls. Does anyone have any ideas that I could try. It just seems wierd to me that line 2 works just fine, but line 1 will not ring when someone calls that line. Thanks in advance for you time.

06/20/08 @ 14:33

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: VMare
VMare

Could someone take a look at the base unit adapter for Gigabit 2420? I need the specs. If you know of a location to buy the adapter please post this info. (I think it is 12V)

I just got this phone (base + cordless) at a tag sale. Unfortunately the base unit does not have the adapter and the manual does not identify the specs of that part.

BTW here’s the location for Gigabit 2420 manual

http://kb.efficient.com

06/19/08 @ 23:34

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: FTR
FTR

I can confirm that the factory reset does fix the lock up problem.

However I have note tried the clear log entries method, which appears to be less extreme solutions if the problem is in fact the log entry getting locked up.

I had a separate issue with the wireless handset (staccato voice) and was never able to use it, but am quite happy with the desktop phone for home office use.

I have a vonage hooked up to line 2 and a regular POTS line to line 1 so I have the best of both worlds.

cheers..

12/26/07 @ 11:00

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Oakhurst Dan
Oakhurst Dan

Oh yea, one more comment about this phone system. (gigaset 2420)

It must use flash memory — because when I gave my second base and handsets to a buddy, after it being in a closet with no power (and the recharge batteries in the handset dead), both the HANDSET and the BASE UNIT had every setting intact after initial power-on — this included 36 phone messages on the hand base, and every phone number in the directory of the base, and the handsets, including what I had “named” each handset.

Same with the last base unit with three handsets I bought at a swap meet here in town. I won’t use it for anything (which is another reason I want to set the base and handsets back to factory defaults), but I know from the info “left” in the memory of the phones, the man I bought the phones with used to be a pilot for a certain airline, lived in a certain area code, visited a certain doctor, used a certain pharmacy, had someone in the house named Jerrod, Cathryn, and Robert, visited a particular Bed and Breakfast — all in a certain state… SCARY! If I were someone else, there’s not telling what kind of Identity theft I could have manifested — just from paying $30.00 at a swap meet for a phone. The airline checking stuff automated in the phone for him to “check in his crew, cabin and flight specifics"… scarier. That was accessed through one-touch redial.

Those who chucked your phones? Hope they were recycled well….

Just a reminder that if you DO ever sell any electronic equipment — especially this phone set — over the internet, eBay, or in a swap meet — RESET EVERYTHING TO FACTORY DEFAULTS, and CHECK that your old messages, phone logs of who YOU called, and phone logs of who called YOU back to Zilch. ;-)

I can attest that information will last for *years* in this hardware.

The guy I bought the phone from is lucky I’m an honest citizen/geek — he even left a pre-programmed credit card number and a pre-programmed long-distance carrier number in his phone … :-(

By the way, THIS posting system made me wait 2160 seconds to post this comment … (36 minutes).

|OakhurstDan|

10/18/07 @ 20:00

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Oakhurst Dan
Oakhurst Dan

Nice to see so many people who love this phone system — served me VERY WELL for three years as my home phone, and my office phone. Loved the fact I could have a personal, and office line ring to the same unit. At one time had 5 handsets.

One disastrous day, surge/power outage “killed it” — or so I thought; now I know I probably just overmaxed the directory.

Happened to be at a Best Buy and saw the base unit, out of the box, no handset for $30.00. Snatched it up, took it home, reset my handsets, Voila!

Moved, phone/chargers were packed — couldn’t get to them for a while, bought something much less capable, but usable for my new situations. 3 months ago unpacked it. Gave it to a friend. Handsets work flawlessly, but display on the base unit is unreadable :-(

Was at a garage sale this weekend. Saw the unit with 3 handsets and chargers. One handset still had charge in it, all buttons seemed to work. Specifically asked if the base unit display operated. Was told Yes, of course. Was overjoyed I could have my old/best phone system back.

Wrongo. Plugged in the base unit, display is whacked out, just like the one I gave away (This unit will be my third base unit). All handsets work. HOWEVER:

Going through the directions here, I can get the handset units into “HANDSET SERVICE mode by holding down keys as suggested and powering on. But, just before I type in the last number the corresponds to the letters for hotline, I get a BeepBeepBeepBeep…. and the handset will not accept any other input.

I also tried the #65 for the handset, because someone else said it worked on the handsets, but there are no “system settings” menus, but I did try the Mobile settings menus… no luck!

Re: Model #’s — the handset I’m trying to reset has an L, not an N or an M by the number under the battery case.

Last comment: To the person who said they could “fix” your unit before you found the way to delete some numbers and get it to stop shutting off — can you give me contact info? I would be willing to pay this to get the display in the base unit repaired — I really, really used, and enjoyed the features of this (1999) manufactured cordless phone over two other units I’ve purchased, and have never found anything so capable, or intuitive to use…

Thanks,
|OakhurstDan|
(20 miles south of Yosemite in CA).

10/18/07 @ 19:08

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Tom
Tom

Just tried deleting the call log one by one. It worked, now the phone doesn’t crash. cool!

10/01/07 @ 11:00

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: George
George

I too ran into the problem of the system resetting on an incoming call, and deleting all log entries fixes it. Only land line calls cause the problem, not cell phone calls. So there must be something specific in the caller id info that causes the bug. I have always had my phone on a UPS, so power surges are not always the initiator of the problem.
The *65# password also works on handsets.
One thing to note: If you purchase additional handsets from ebay or wherever, check the version number, which is in the battery compartment). Not all verions are mix-and-match. Some will refuse to register with a different verion base. I know “N” and “M” series can function together.

09/15/07 @ 10:23

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: GD
GD

THE BIGGEST THANK YOU EVER ! I just deleted my caller log and voila as if by magic my phone stopped crashing. I wish I had read your advice weeks ago :)
Again many thanks.

09/11/07 @ 15:58

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Eric
Eric

THANK YOU!!! Was having the reset on incoming call. Everything is back again! Saved me a ton of $$ to replace the phone and all the handsets! THANK YOU!!

08/31/07 @ 09:34

In response to: First 3 Rules of Data Normalization for Newbies - Part 3

Comment from: Bala Yugandar
Bala Yugandar

Brilliantly explained. I looked up many examples and none did it so well. Beautifully simplified!

08/06/07 @ 18:36

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Clarise
Picture of Clarise in Rome

Can’t you just delete the message by:
From the base station: Press MENU SELECT “Answering System Menu", Scroll using BACK and FWD until you reach Messages and then DELETE ALL MESSAGES? or alternatively press the MSG button from the base station and while it is playing, press the DELETE button?

07/22/07 @ 09:39

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Dino Zaino
Dino Zaino

I purchased a 2420 desk set at a tag sale,and it has a message on it which I would like to remove,and put in my own.Can you help me?

07/18/07 @ 08:04

In response to: Leche Flan Recipe

letti

i will DEFINITELY try this. sounds yummy.

05/28/07 @ 19:40

In response to: Leche Flan Recipe

Comment from: JAdP

This is the richest leche flan that I have ever tasted. It is incredibly good. Dense, like a taffy. It makes every other leche flan, crème brûlée or panna cotta that you may have tasted seem thin and anemic. It is to custard, what gelato is to cheap, American ice cream. It’s just incredible stuff.

05/28/07 @ 17:41

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: MARGARET REINIG
MARGARET REINIG

I have a Gigaset 2420 phone system and after two power outgages the red light blinks constantly and I can’t retreive messages although the memory say’s it is full. Anyone know how to fix the problem? Some of the messages are very important to me as my mother is ill and will never be able to leave me another message.

03/28/07 @ 14:16

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: bob
bob

I had a 2420 and foolishly threw it out when it had these problems. KSIA - Kicking Self In Ass!!!
This has to be one of the best designed, programmed phone ever - It is so intuitive to use. The only problem I ever had was the darned handsets would fall out of my pocket every time I leaned down and would shatter on the concrete due to the flaw in the belt clip design. I wrapped a LARGE rubber band around it to give it proper tension and was able to get a couple of years out of one handset. Thanks for all this great information - I have purchased an Ebay special and it had a pin set in it. Thank you again !!!

03/09/07 @ 12:32

In response to: From Superman to Spider-man

The Cynosural Blog

Which Superhero
Update: I see that Clarise took the quiz. If she was being honest, she must have answered 100% yes to long hair, beautiful and a few other things - so how’s that spidey? ;) Though, “a little bit geeky” - definitely a very intelligent IT geek; as well as a powerful PMP who takes on great responsibility - absolutely….

01/07/07 @ 17:12

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Peter

Thanks to all!! I was about to chuck my system out the window when I ran across this blog. So far, so good!

12/18/06 @ 13:40

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Clarise
Picture of Clarise in Rome

Thanks, Mari for sharing your solution!

11/28/06 @ 19:25

In response to: Gigaset 2420 Desk Station Shutting Down with Incoming Calls

Comment from: Mari
Mari

I FOUND IT!! I just had to expand out to all Siemens phones…GOOD LUCK!!

Please complete the following steps to reset the PIN back to 0000.

1. Press MENU.

2. Scroll to System Settings but DO NOT press SELECT.

3. On the keypad, enter *65# (Star, 6, 5, Pound).

4. It will display “System PIN Reset” and return to the idle screen.

Please complete the following steps to reset the PIN number on the handset:

1. Turn the handset off by pressing and holding the PWR key.

2. While holding down the keys 1, 4, and 7, turn the handset back on.

3. It will display “Handset Service".

4. While this message is displayed, type in the word “hotline” using the letters listed on the number pad. (4685463).

5. The phrase “Settings Reset to Defa :-D ult” for a second or two and the handset will power itself off.

6. When you turn the handset back on, the 4-digit PIN will be reset to 0000.

11/20/06 @ 11:58
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This blog contains thoughts that range from non-technical to technical. Its name is derived from "Yakity Blah Blah" a column I once had that discussed a cornucopia of ideas. Who am I? I'm Clarise Z. Doval Santos, providing Project Management and Technical Leadership for data management and analytic, data science, IoT and sensor analytics ecosystems 37.652951177164 -122.490877706959

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