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Oh The Pain One DirecTiVo Down

02/07/07 | by JAdP | Categories: Entertainment

Sometime ago one of my DirecTiVo units died with the message "Can't load boot kernel". Well, they are a Linux box after all, and close to seven years old. I'm guessing the hard drive failed, or maybe a cable since there isn't any grinding or clunking noises. But I pay for premium service, and as the service rep put it "I'm a class A customer". And DirecTiVo [/sigh no more, just DirecTV] sent out a "comparable" replacement unit right away. I thought comparable meant a RCA rather than the Sony that I have. But nope... 'tis a DVR+ R-15.

So, I phoned the premium service line and was answered right away by Matt. Matt apologized that some service reps think a DVR+ is the same as a DirecTiVo [yes, he used that term], but being a DirecTiVo user himself, he knew better. He put me on hold while he went off to make things right. He came back sounding more devastated than I. DirecTV no longer sends out DirecTiVo units. XX( |-|

I know that DirecTV and TiVo had their problems awhile back, but I thought I had read that DirecTV eventually saw the folly of their ways, and paid for more TiVo licensing, though they had withdrawn from the TiVo board of directors. What happened? :crazy:

Oh well, Matt was quick to respond and sympathetic. I can't fault him, but I think DirecTV management needs to get back on the TiVo bandwagon.

No more seeing an ad for a movie, adding a wishlist, and seeing it pop up on the todo list, whenever it comes around. At least not on that TV. The other three Sony DirecTiVo units are still running. Hmm, where's that Hacking TiVo book that Bunkey gave to me a few years ago? Maybe I can put a new, bigger hard drive, clone one of the others, and be back to TiVo heaven.

That's a thought. :idea:

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I'm Joseph A. di Paolantonio and this blog has two main foci: my interest in food, and my interest in the future. This provides a look into my personal life, and is separate from my consulting work…though there will be overlap. I am an independent researcher, working as a strategic consultant and I'm an executive with over 20 years of commercial experience with a technical interest in the intersection of Internet of Things, with advanced data management and analysis methods. I view data science as a team activity, and I feel that the IoT must be viewed as a system. I am leveraging my past activities to understand the adoption and impact of the IoT; first, as a system engineer in aerospace, where I developed Bayesian risk assessment methods for systems within the Space Transportation System (including the Space Shuttle), Extreme Ultraviolet Explorer, Gravity Probe B, and many more, and second, as a enterprise data warehousing, business intelligence and analytics professional. Between my aerospace and IT careers, I indulged my hobby of cooking by starting a food company, Montara Magic, centered around my chocolate sauces. My education combined chemistry, mathematics and philosophy. I performed research into molten salt fuel cells in graduate school, and in photovoltaic materials for a short time in industry. The lure of bringing the human race into space was strong, and when I was offered the chance to combine my chemistry and mathematics skills to develop new risk assessment and system engineering methods for space launch and propulsion systems – I couldn't resist. I perform independent research and strategic consulting to bring value from the Internet of Things, Sensor Analytics Ecosystems and data science teams.I am a caregiver, a lover of science fiction and speculative fantasy, and my passion to learn has led me to a pilot's license, an assistant instructor in SCUBA, nordic and alpine skiing, sea kayaking, and reading everything I can, in as many topics as I can.

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