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Java Support

08/30/05 | by JAdP | Categories: HonorTagProfessional, Computers and Internet, technology

Here's my problem as sent to Sun Microsystems Java Support...

Even though the Java Control Panel, and verifying installation through this site show that I have the latest version, and some earlier ones enabled, as follows, java -version shows

java version "1.3.1_02"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1_02-b02)
Java HotSpot(TM) Client VM (build 1.3.1_02-b02, mixed mode)

Control Panel shows:

1.4 1.4.2_06 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\j2re1.4.2_06\bin\javaw.exe true
1.4 1.4.2_04 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe true
1.4 1.4.2_05 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\j2re1.4.2_05\bin\javaw.exe true
1.5 1.5.0_04 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.5.0_04\bin\javaw.exe true
1.5 1.5.0_02 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.5.0_02\bin\javaw.exe true

Some java apps aren't running, and the vendor says my version is too low. What's up? What can I do to correct this problem?end quotation

Here's Sun's Answer...

Thank you very much for your interest in Java(TM) technology. We highly encourage you to spend some time reading the solutions published on the Java.com Help and FAQ pages.

You have JRE 5.0 (1.5.0_04) which is the current version of the JRE. Please contact the vendor and ask for the specific version of the JRE that you need. You can download archived JRE from this site.

Also, you can check to see if Java is correctly installed on your system. Are you able to run this test applet on our help site?

Thank you very much for contacting Sun Microsystems. Java.com – The Source for Java Technology.

Consumer Java Support
Sun Microsystems, Inc.end quotation

At least they're polite, though it did take five days to get this non-answer to me.

Of course, as with any multi-vendor problem, it's rather like when you get eggs not to your liking at a restaurant. Do you blame the cook or the hen?

Of course, the test that they ask me to do is the test on their site that I told them I did.

'Tis most odd. Why does my laptop run a 1.3 version of JVM/JRE from command line, but 1.5 if run through the GUI. Why does the Java Control Panel show various versions of 1.4 and the latest 1.5, but not any 1.3 versions though that is what the command line shows.

Actually, I found the answer on my own. Let's blame Oracle. An installation of Oracle9i seems to be the have changed some path information.

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I'm Joseph A. di Paolantonio and this blog has two main foci: my interest in food, and my interest in the future. This provides a look into my personal life, and is separate from my consulting work…though there will be overlap. I am an independent researcher, working as a strategic consultant and I'm an executive with over 20 years of commercial experience with a technical interest in the intersection of Internet of Things, with advanced data management and analysis methods. I view data science as a team activity, and I feel that the IoT must be viewed as a system. I am leveraging my past activities to understand the adoption and impact of the IoT; first, as a system engineer in aerospace, where I developed Bayesian risk assessment methods for systems within the Space Transportation System (including the Space Shuttle), Extreme Ultraviolet Explorer, Gravity Probe B, and many more, and second, as a enterprise data warehousing, business intelligence and analytics professional. Between my aerospace and IT careers, I indulged my hobby of cooking by starting a food company, Montara Magic, centered around my chocolate sauces. My education combined chemistry, mathematics and philosophy. I performed research into molten salt fuel cells in graduate school, and in photovoltaic materials for a short time in industry. The lure of bringing the human race into space was strong, and when I was offered the chance to combine my chemistry and mathematics skills to develop new risk assessment and system engineering methods for space launch and propulsion systems – I couldn't resist. I perform independent research and strategic consulting to bring value from the Internet of Things, Sensor Analytics Ecosystems and data science teams.I am a caregiver, a lover of science fiction and speculative fantasy, and my passion to learn has led me to a pilot's license, an assistant instructor in SCUBA, nordic and alpine skiing, sea kayaking, and reading everything I can, in as many topics as I can.

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