IT Business Process Improvement Projects

To stay competitive in today's market, companies continuously improve their processes. In improving processes, it is important to understand, to streamline and measure the requirements, and to minimize losing money or value through inefficient, obsolete or inappropriate activities. For an information technology implementation project, the objective is to understand the processes that are being automated, and ensuring that the appropriate technology and resources are selected, configured and implemented to support them.

A business process improvement project is iterative. In our business process improvement projects, we follow our methodology of documenting current processes, documenting a future process, identifying and measuring the gaps and identifying improvement opportunities based on what was gathered. The future process is implemented, measured and improved.

Some of the key success factors for a Business Process Improvement IT project include:

  • Strong and Consistent Executive Sponsorship
  • Strategic Alignment with Company Objectives
  • Defined, Measurable and Compelling Business Case
  • Strong Business User Involvement
  • Proven Business Process Improvement Methodology
  • Strong project team with collaborative partnership with IT and business users
  • Effective Change Management process
  • Communication Plan and Education

Risk Management in Projects

Many projects get off track or even fail. Many of us have heard the familiar story that Company X spent millions of dollars on an IT project that was never implemented. One project management task that I’ve seen often neglected is Risk Management. Hence, I thought I’d blog about it &#59;D

While managing projects, it is important to be able to prepare for the effects of any uncertain event affecting the project for good or for bad.

To manage risks in projects, it is important to do (1) Risk Management Planning and (2) Risk Management and Control.

1. Risk Management Planning involves:

a. identification of risks that will affect the project. During this identification process, it is important to note what the risks are and the possible triggers.

b. analysis of risks - After identification is done, analyzing the effects of the risks qualitatively and quantitatively provides a good information on the business impact of the risk event.

There are different techniques one can use. One is creating and utilizing a Project - Risk questionnaire with a scoring system. With a scoring system, one can score the risk effect. Hence, one can identifiy what are the highest risk events and create a corresponding strategy. The diagram below is an excerpt of a sample questionnaire.

Other techniques include Business Impact Evaluation, Decision Tree Analysis and if one wants to be even more sophisticated, maybe a Monte Carlo Simulation Analysis. :P

c. creation of Risk response - Of course, after all the analysis, a strategy on how to respond to the risk is the next logical step. This helps to avoid or mitigate the effects.

2. Risk Management and Control: After Planning always comes implementation. Risk management and control involve looking at the risks that have been identified and executing the plan. This process involves careful monitoring to ensure that the plan is implemented and improved if necessary. Workarounds and corrective action may have to be done as well as ensuring that if changes need to be made, that the triggering event does not cause an adverse ripple effect on the project.

I don't want this to be too long a blog. One thought I'd like to leave is: One must remember that the project manager needs to work with its project team, project sponsors and users to implement effective risk management in projects. After all, a project is always a team effort.

Claiming my Feed

Age Demographics of Bloggers

My partner showed me this article Filipino Firm to Push Blogging as Business Tool. The article states Philippine businesses might take time to catch on to blogging. I believe that this is not only true in the Philippines but everywhere. There are still a lot of people who do not know what blogs are.

Consider the demographics of the age group of bloggers. According to “The Blogosphere By the Numbers: Perseus study - over 90 percent of blogs are authored by people between the ages of 13 and 29, with 51.5 percent between the ages of 13 and 19.” . From this article, I created the following graph:
Bloggers Age

My nephew, in his early 20s and my niece, in her teens, have started blogging before me. :oops: This only shows how the youth of today are so technologically advance and are the early adapters. I guess it is not only businesses that need to catch up... oldies need to catch up with the young. :))

Huygens Alien Winds

Brought to you LIVE [OK, after a long time lag, well, actually recorded] from the moon of Titan orbiting Saturn in the Sol System...

ALIEN WINDS :P

Chilling. An amazing experience.

I didn't work on Huygens, but I did the process analyses (FMECA, FTA, CCA), and led systems engineering and/or risk management for the EUVE, MDI and Gravity Probe-B projects, among other space science experiments and various launch vehicles. So, Huygens' success gets my heart pumping. And chills - did I mention chills?

You can follow Cassini-Huygens progress from Space.com RSS feed or from the ESA.

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The TeleInterActive Press is a collection of blogs by Clarise Z. Doval Santos and Joseph A. di Paolantonio, covering the Internet of Things, Data Management and Analytics, and other topics for business and pleasure. 37.540686772871 -122.516149406889

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Our current thinking on sensor analytics ecosystems (SAE) bringing together critical solution spaces best addressed by Internet of Things (IoT) and advances in Data Management and Analytics (DMA) is updated frequently. The following links to a static, scaleable vector graphic of the mindmap.

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