Yesterday there was a network outage at Peer1 ServerBeach, our IT infrastructure company [sounds a lot more impressive than rack hoster] The problem was corrected within an hour. More impressively, the forums had a post up almost immediately from Peer1 technologist QT. Their forum post was updated twice, once to say that the network seemed stable and another to explain that a "memory issue on an aggregate switch that caused services to be interrupted for approximately 40 customers".

In and of itself, that is great service: acknowledging a problem, giving an update, and explaining the cause.

But, there's more.

Yesterday, in the midst of the outage, I tweeted about the problem and asked Coté, who lives nearer to the data center than I by about 2000 miles, if there were any problems in his neck of the woods. Today, QT a.k.a. Charnell Pugsley, is following me on Twitter. I'm following back.

Amazing times. Thank you, Charnell.

Now I should call about the special offer to move up from the unmanaged hosting at ServerBeach to the managed hosting at Peer1.

Last week we had a meeting with Emil and Kathy of Colombo's Delicatessen. We're developing some hosting solutions for their web presence. Over the past year, their site has been stagnant as they've developed other aspects of their business.

It was wonderful to see how enthusiastic they are for extending the relationships and atmosphere of their deli onto the web. Of course, one of the fun things of working with someone in the food industry is getting to eat while you work. Kathy broke out some tasty items including some incredible olive oil AND the olives that make up the oil - both of which can now be bought at Colombo's in Pacifica.

Other fun came from the excitement generated by planning out a recipe wiki for Kathy, and associated publish-on-demand monetization opportunities, and from Emil breaking out some Italian music he wants to be available on the site.

Go, eat, tell them we sent you.

Our TeleInterActive Networks hosting service, including these blogs and our customer sites, will be down from midnight tonight, until, hopefully, 4 a.m. Pacific time. The server in the midwest is being moved to a new facillity.

Thank you for your understanding.

Link: http://press.teleinteractive.net/podcasts/OSCvol1b_20050609.mp3

The second half of our first Open Source Conversations podcast focuses on "Why Open Source", and is approximately 37 minutes long. Clarise Z. Doval Santos and Joseph A. di Paolantonio of the TeleInterActive Press, a service mark of InterActive Systems & Consulting, Inc. discuss open source with Bernard Golden, CEO of Navica and author of Succeeding with Open Source. In "Why Open Source" we talk about why open source is important to businesses, IT shops and software developers. as well as explore the wiki(Total_cost_of_ownership,TCO) of Open Source projects.

Related Links:

• b2evolution
• WordPress
• The ROI of Open Source - PUNDIT - CIO Magazine Jun 15,2005
• GIMP
• SNORT
• ServiceCycle
• JBoss
• Oracle eBusiness Suite
• Other Open Source Converstaions on the TeleInterActive Press

"Why Open Source"

Link: http://press.teleinteractive.net/podcasts/OSCvol1a_20050609.mp3

The TeleInterActive Press™ is pleased to present our first podcast: Open Source Conversations. The conversation was recorded on 2005 June 09 at the Uptown Café in San Carlos, so there's quite a bit of background noise, for which we apologize. We've split this first Open Source Conversations podcast into two mp3 files to reflect the two main topics discussed.

The first is approximately 35 minutes long and concentrates on "What is Open Source". Clarise Z. Doval Santos and Joseph A. di Paolantonio of the TeleInterActive Press, a service mark of InterActive Systems & Consulting, Inc. discuss open source with Bernard Golden, CEO of Navica and author of Succeeding with Open Source. "What is Open Source" talks about licensing, platforms, and uses of Open Source software

Related Links:

• MySQL, AB
• Redhat
• Berekeley (BSD) License
• GNU General Pulic License
• phpESP
• b2evolution
• Winmerge
• salesforce.com
• SugarCRM

"What is Open Source"