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A friend asks why he bought new licenses for Microsoft Office, when Google Apps have all the features he'll ever need. Todd, maybe you felt that you needed to suffer.
There are so many alternatives now, though Microsoft Office is the standard in the business world, and if you must send editable DOC, XLS, PPT, etc files out, you need M$ Office, as true interoperability and format preservation are still dreams. But Todd, what about OpenOffice.org for your Windows and Linux machines, or NeoOffice for your MacOSX machines? What about Zoho if Google Apps left you longing for more?
I feel very lucky that we've managed to convince our latest customers to use open source and self-hosted blogs, wikis and collaboration software. We have an instantly updated knowledgebase and a record of how each decision was made.
Oh, well, Todd, remember, what doesn't kill you, makes you stronger. 
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